“Public facilities and departments suffer from several shortcomings, related to weak performance and quality of services that they provide to citizens, as they suffer from inflation, lack of efficiency, and the absence of a spirit of responsibility among many employees (...)”.
When Moroccan citizens were listening to these words, which were extracted from the speech that the king delivered at the opening of Parliament on October 14, they were expecting that a "revolution" in the public administration would change, the image associated with their minds changed the "war of the warrior", as the king said.
In the few days that followed the opening letter of the new legislative session, the press talked about meetings held in a number of workers, and about correspondence that was directed to the directors of departments to activate the content of the speech, but many citizens tell that nothing has changed, and that the administration is still the same.
“The administration is still as it was, despite the king’s speech.The time is still far until the Moroccan administration is at the disposal of citizens. ”.
Rami struck, for example, what he lived last Wednesday when he intended the tax delegate in his city;Where I noticed that the employee who was in his office was overpowered on his matter, after he asked his officials with a file they answered that they had not found him..Where did he disappear, knowing that every paper is kept in the archive? ”Rami says to Hespress.
And if the king affirmed in his speech before the "representatives of the nation" that "the responsibility requires the employee, who exercises a mission or public authority that puts people's affairs in his hands, that at least be fulfilled by his duty to serve them and ensure their help", citizens say that this matter has not beenHe finds a way to activate.
Sidi Ali tells, in a post on his Facebook page, that he intended the Human Resources Directorate of the Ministry of Health in Rabat from Agadir to inquire about simple information related to the completion of his friend's file, but the security of the security prevented him from entering the employee’s office due to the fact that the inquiry requires an agency.
He added that he had to stay in front of the administration for a long time, "until the employee went out to intercept her and answer me with respect, and I get my information on the corner of the street!".
Reform cannot take place overnight
In a speech before the National Council of his party a week after the king's speech in Parliament, the designated Prime Minister, Abd al -Ilah Benkirane, said, “We were very pleased after the speechIn it, this is enough..
Benkirane was optimistic about the reform of public administration, and he said: "The royal speech will encourage us and will open the horizons for us, and it can be said that the road has become so effective to reform the administration."However, this reform, according to Ismail Al -Sharqi, a researcher in political science at Mohamed V University in Rabat, "cannot take place overnight.".
Al -Sharqi believes that the Moroccan administration is confused in a complex structural problem, as a result of accumulating for many years, indicating that a sentence of factors led to this situation, including the absence of democracy and equality before the law, and the spread of administrative corruption, favoritism and custody that were controlling the employment of human resources, both inRegular jobs or in positions of responsibility.
Another factory that Al -Sharqi believes is that it led to the situation to which the Moroccan administration has become, “The state of frustration suffered by many employees, due to the absence of equality in the work to be done and in salaries from one sector to another, and the presence of a system of drip and motivation built not on giving and returningInnovation, but rather on the personal loyalties of administrative presidents, adults, and spending their personal belongings..
While the Moroccans are awaiting the activation of the king's directives to the government in the discourse of October 14, the eastern expected that the reality of the Moroccan administration would not improve in light of the current reality, and thus the continued suffering of Moroccan citizens, which extends for decades, evoking in this context a number of royal messages addressed to successive governments for years that did not findAfter those who activate its content on the ground.
“What changed after the royal message addressed to former Prime Minister Abdul Rahman Al -Yousifi on the subject of the infinite management of investment in 2002?What changed after the approval of the 2009 Moroccan Digital Program for which the state monitored financial credits of five billion and 200 million dirhams without its results appear on the ground?What about the royal speech on the work of consulates in 2015? ”The speaker wonders.
The necessity of setting a strategy for reform
In his speech before the parliament, the king said that the Moroccan citizens would not have resorted to to solve their problems with the administration, "If not the doors of the departments were closed to them.".In this context, Ismail Al -Sharqi believes that the lack of reform of the Moroccan administration has a fundamental reform that will have dire consequences in the future, in light of the growing awareness of Moroccan society, and the rejection of Moroccan citizens to "mascara, marginalization and illegal discrimination between them".
The spokesman pointed to the killing of the fish seller Mohsen Fikry in the city of Al -Hoceima, and the protest marches followed in a number of cities of the Kingdom, considering that "there is no room for tolerance with discrimination in light of the great awareness of Moroccan citizens and their willingness to defend their rights guaranteed by the constitution and the law, and onThe state is to keep pace with the demands of the street as a space to protest and move to reform the administration and approve the procedures for establishing the state of right and law and adopting equality between everyone before the law, otherwise things will be out of control..
The researcher in political science believes that achieving this goal requires the state to think about setting a national strategy in which everyone, the government, parliament, political parties, departments, public institutions, and civil society bodies contribute to.
He added that the joint work between these parties "must result from the crystallization of a comprehensive plan that starts from the diagnosis of imbalances, and sets perceptions and monitoring financial, logistical and human resources and setting mechanisms for monitoring and periodic evaluation of the achievements, and reconsidering the recruitment system to be based on equal equality and fairly and based on efficiency and merit,Approving a system to assume responsibility positions is based on equality, efficiency and work programs, not on the basis of partisan loyalty or favoritism or exchange of interests, and adopt an advanced electronic administration to shorten distances and immediately respond to the requirements..
