Zain Cash played an important role during the year 2020 with the outbreak of the Corona virus in Jordan and responded to the requirements of its customers
- Nearly 200,000 new wallets were opened during the year 2020
Zain Cash has introduced new services and multiple payment methods, especially contactless ones
Zain Cash was able to reach a large segment of young people and contributed to - supporting and empowering women in the local community, and spreading awareness about electronic payment among parents and school students
- Zain Cash expanded its distribution and distribution network by doubling the number of its authorized agents in the Kingdom
The International Truth - Oman
Since its launch in 2011 - as the first electronic wallet on a mobile phone in the Kingdom - Zain Cash has consistently provided the best electronic payment services and solutions to its customers; To complete all their financial transactions with ease and safety, by converting their smart phone into a mobile financial wallet that saves them time, effort and cost, while “Zain Cash” played an important role during the past year 2020 with the outbreak of the new Corona virus in Jordan, in terms of strengthening the electronic payment system and keeping pace with the changes with increasing The high demand for and reliance on electronic financial services due to the changes imposed by the Corona pandemic, so these services were the most prominent for obtaining cash support, paying bills and transferring funds remotely, in addition to their safety in terms of health and their contribution to avoiding infection transmission by reducing dealing and exchanging banknotes, bringing the number of wallets The new wallets that were opened during the year 2020 are approximately 200,000 wallets.
Zain Cash provides its customers, individuals, companies, and institutions, with secure payment methods, while applying the highest levels of protection and security, in accordance with the latest information security technologies and internationally approved protocols, so that they can carry out all their financial transactions in an ideal manner that guarantees them a unique experience, as its customers can carry out many financial transactions with ease. Ease and convenience through the mobile phone, such as withdrawal and deposit services, purchase of recharge cards, payment of phone lines and internet bills, public and private services covered by the “e-FAWATEERcom” service, online shopping locally and internationally, transferring money from one wallet to another, purchasing electronic cards, and receiving financial transfers such as salaries and government cash support In addition to the best solutions that Zain Cash provides to companies and institutions, such as paying salaries, receiving payments, etc., it also gives its customers the advantage of managing all their expenses and viewing their detailed financial transaction history from one place, with ease, through the “Zain Cash” application on smart phones.
Zain Cash introduced many new services to enhance the electronic payment system, and continued to develop its various services and keep abreast of everything new, to provide the best experience for its customers in line with their aspirations, meet their needs, and facilitate their lives, as it recently developed the payment system through the Ramz service. The quick response “QR Code”, through which it was able to cover a larger segment of merchants from various sectors, as customers can now go to any merchant and pay through the “QRCode” without any contact, and they can pay only through the Zain Cash application easily and quickly through Scanning the custom code, in addition to the multiple contactless payment options provided by "Zain Cash", including the contactless payment feature (NFC) via the Zain Cash "Master Card", and the ZinCash sticker and bracelet, as it contributed through these multiple options to increase the demand for use and dependence on the service. Significantly, especially during the current circumstances to preserve their safety and avoid payment methods that contribute to the transmission of infection, in addition to its contribution to enhancing financial inclusion in the Kingdom, according to its partnership with the Central Bank of Jordan by linking to the National Mobile Payment Exchange System (JoMoPay) launched by the Central Bank. It operates and supervises it.
Zain Cash is also keen on a regular basis to provide the best online purchase offers from "MasterCard" to its customers, by using the Zain Cash MasterCard card in the payment process, where they can enjoy special discounts on the value of their purchases and take advantage of the offers it offers, in addition to surprises And the distinguished prizes and campaigns that its clients continuously evaluate.
During the past period and the crisis that Jordan went through due to the Corona pandemic, Zinkash worked to support the initiatives and programs launched by the government with the aim of helping affected citizens during this crisis to receive cash support by transferring payments to their electronic wallets, including the supplementary support program, monthly aid, subsidy daily workers and affected families, emergency aid, and social security, and many factories, companies, and institutions have been contracted to transfer salaries to employees who do not have bank accounts.
During the pandemic period, Zain Cash worked to provide several facilities to subscribers, as it provided - with the guidance and support of the Central Bank of Jordan - to all mobile phone users of all networks, the ability to open a Zain Cash wallet from their homes in an easy and convenient way, without the need to visit the company's showrooms to maintain their safety and support the government's efforts in Reducing mobility, through the "Zain Cash" application, where it published an explanatory video to subscribers about the mechanism of recording data and opening the wallet through the company's pages on social networking sites.
During the bans and closures last year; The company provided its customers with a cardless withdrawal service through ATMs at Cairo Amman Bank, Jordan Kuwait Bank, and Arab Bank, which are distributed throughout the Kingdom, which is still available today. It also recently provided a cardless deposit service through the "Zain Cash" application. and the ATMs themselves, and the company is currently working to provide these services with other banks, and it has also strengthened the services of authorized agents who provide withdrawal and deposit services, by doubling their number; In order to expand the distribution network and spread and increase the number of sites benefiting from the service in the Kingdom, and to meet the needs of its customers, it also added their sites through the “Zain Cash” application to facilitate access to them, in addition to helping these agents and merchants to own solutions and digital payment systems to enable them to provide various services.
Zain Cash also provides its customers, through its application, with the ability to donate to charitable institutions and societies such as the King Hussein Cancer Center, Children's Villages (SOS), Al-Aman Fund for the Future of Orphans, and others.
Today, "Zain Cash" was able to reach a large segment of young people, given that the service is compatible with their current trends and requirements, as the youth category is one of the largest groups used for online payment services, online shopping and electronic games, so "Zain Cash" is keen to provide special offers on E-vouchers of various categories, such as electronic game cards, shopping cards, and others permanently through the Zain Cash application, in addition to the surprises and prizes that you constantly present to them through the use of promotional codes (Promo Codes) on its application, which are announced periodically.
The "Zain Cash" service also provides parents with distinct advantages that enable them to control their children's expenses, as it allows them to issue 7 MasterCard cards on the same financial portfolio of theirs, and in the same context; Zain Cash has held strategic partnerships with several schools and universities in the Kingdom, to contribute to directing students towards electronic payment services and raising awareness about it. It is worth noting that these schools do not trade banknotes at all, and all students' financial transactions are done through the "Zincash" service.
Zain Cash also contributed to supporting and empowering women in the local community, by promoting the concept of electronic payment and their digital transformation, through the strategic partnership it previously concluded with the Arab Women's Enterprise Fund (AWEF) to empower women with limited income and increase their participation in the markets. Several awareness workshops were held for women who own medium and small projects at the Princess Alia Foundation and Princess Taghreed Foundation, through which they were introduced to how to use the Zain Cash service and benefit from it in their projects and work, especially those who are in rural areas where they face challenges in conducting financial transactions due to a shortage Banking channels in their regions, in addition to the problems they face in collecting their payments from customers, as Zain Cash contributed greatly to providing the best solutions and putting an end to these obstacles.
Zain Cash will continue its role in strengthening the electronic payment system in the Kingdom, leading creativity in the field of digital payment, providing the best solutions and services to its customers, and keeping pace with all that is new in this field in a way that enhances the concept of digital transformation and is in line with the requirements of the modern era and the trends of the new generation, from By completing many partnerships with governmental and non-governmental companies and institutions, and continuing to expand its network in the Kingdom by increasing the number of authorized agents, it will also continue to present special offers and surprises to its customers through the "Zain Cash" application.
