Algeria Post has warned its customers against disclosing their personal data related to their postal accounts.
The Foundation clarified in a publication on its official page on the social networking site “Facebook” that its customers must not disclose or reveal any personal data related to the current postal account number, the golden card number, its password, as well as the OTP number, in addition to the password. of the Gold Card.
Algeria Post confirmed that it is not responsible for any damage resulting from non-compliance with these precautions.
On February 17, 2022, the Algeria Post Corporation clarified that the process of opening a current account requires the customer to go to the post offices with the necessary documents attached.
According to a publication of the institution on its official page on the social networking site “Facebook”, the customer wishing to open a current account should go to the post office of the administrative district of the place of residence.
The same source confirmed that the necessary documents are an identity document and a document specifying the residence address, in addition to filling out a form to be submitted at the post office level.
On December 30, 2021, Algeria Post revealed that its customers who changed their residence can obtain their golden card at the new address.
The Foundation confirmed in a statement that it is possible to request re-sending of the golden card from the post office in which it was deposited to another post office of the customer's choice.
She explained that this is done by filling out the CIB form 755 available at post offices and the official website ️ https://www.poste.dz/uploads/print/CIB755.pdf
She indicated that the form is deposited at the postal office chosen to receive it.
On December 27, 2021, Algeria Post clarified to its customers wishing to renew the golden card that the process is done automatically and the receipt is from the same post office that was In which the first card is received.
The Foundation made it clear in a tweet on its official page via Twitter to its customers that they can also use the golden card until the last day of the month mentioned on the card.
Algeria Post: a new update to the “Baridy Mob” application
On November 24, 2021, Algeria Post Corporation announced the launch of a new update for users of the “Baridy Mob” application, in order to enhance safety measures.
The Foundation clarified in a statement that the “Baridy Mob” application can be downloaded via: Play Store (Android) – App Stoe (IOS).
And she emphasized that the update is considered a safety measure, which is taken once a year, in order to enhance the security of the application and its users.
The Foundation called on all Postal Mob users to download this update, which will enable the removal of the message currently appearing on the application related to the “validity of the certificate”, while stressing that this does not affect the proper operation of the application.
On November 10, 2021, Algeria Post revealed that its customers can pay many bills using the gold card and without the need to move.
The corporation stated in a statement that its customers can use the golden card to pay the bill (Algerie Water, Sonelgaz, Sial, Mobilis, Algeria Telecom).
She indicated that the process is carried out through the following website: https://baridinet.poste.dz/#factures
On November 8, 2021, Algeria Post announced to its customers that you can view the mini-disclosure of the last 10 operations that were carried out on their current postal account by Gold card via:
1- Postal distributors
2- Postal mob
3- My web mail
3 steps to obtain a new password for the gold card, in case it is forgotten
Algeria Post has established 3 steps for its customers to re-issue a new password for the golden card in case it is lost or forgotten.
The Algeria Post Corporation stated in a post on its official Facebook page that in the event of losing or forgetting the golden card’s password, you can re-issue it using the postal mobile application, by following the following steps:
1- Accessing the mail mob application.
2- Select the (service) field.
3- Select the field (Remission du code pin carte) to re-issue the card's PIN.
Algeria Post offers 4 tips to protect the gold card (video)
Algeria Post Corporation provided its customers with the golden card 4 tips to protect it and avoid any problems or fraud they might fall into.
The Foundation warned its customers in a video it posted on its official page via Twitter that the golden card is intended for personal use only, and to avoid any problems, the following precautions must be adhered to:
1- Non-disclosure of the card number, cvv code, expiry date and password.
2- Do not divulge the private number that you receive in a text message, no matter what, especially in the event that a stranger sends a message claiming that he made a mistake in the transmission.
3- In the event of changing the mobile phone number, it must be re-linked to the card again through the automated distributor personally, without assigning another person.
4- Pay with the gold card only in secure sites, and make sure that the link shown is: pay.posta.sz
Algeria Post: New students can open current accounts remotely
The Algeria Post Corporation announced that new students who obtained a baccalaureate degree can carry out a preliminary process to open current postal accounts remotely, before moving to postal centers to complete the process.
According to a statement by the institution, “The Algeria Post platform gives new students the possibility of preliminary opening of the current postal account remotely, as this process allows to speed up the processing of the request by filling out the form through the site and thus issuing their means of payment (checkbook and gold cash card).
He added: Once the student receives a notification confirming his request for the initial opening of his postal account, he can approach the post office of his residence to complete the procedures for opening the postal account.
He indicated that: All stages of the process of opening the current postal account, as well as the necessary administrative documents for the file, are explained and detailed via the following link: https://ccpnet.poste.dz/
Previously, Algeria Post announced that its customers could open a current postal account remotely, without the need to travel to postal centers.
The institution stated in a statement that it is possible to open a current postal account without going to the post office, and this is through the official website of Algeria Post https://ccpnet.poste.dz/.
Algeria Post revealed that the password for the golden card remains constant and does not change even if the latter is renewed.
The Foundation asked a question on its official Facebook page, which came as follows: “When I obtain a new golden card after the expiry of the first card’s validity period, do I get a new password?”
To answer, “The renewed gold card has a new password!” It is wrong, explaining that the old and renewed cards have the same password (fixed and does not change).
Algeria Post reassured its customers that the disruption of updating balances in current accounts is temporary and is being repaired, and that it is caused by large withdrawals during Eid al-Adha.
The corporation published a statement saying: “Algeria Post Corporation informs its valued customers that periodic maintenance work has been postponed for a few hours to update information on some balances, especially in view of the large number of withdrawals on the occasion of Eid al-Adha. This process was carried out normally and without recording any technical obstacle.
And she added: “Therefore, the institution reassures its customers that all operations related to their accounts are conducted in a normal and safe manner.”
In the video .. Algeria Post announces the solution to the problem of password renewal on the “Baridy Mob”
Algeria Post Corporation announced to its customers the solution to the password renewal problem on “Baridy Mob” after receiving many complaints from customers who were unable to enter the application due to forgetting the password and the inability to renew it.
The organization attached its statement with an explanatory video showing how to reset the password.
Algeria Post: This is the deadline for activating the secret code for postal accounts
Algeria Post has made it clear to its customers that viewing the postal account takes place 24 hours after activating its secret code.
The Postal Corporation confirmed, on Sunday, in a post on its official page that upon receiving the secret code for the current postal account from the post office, the customer must wait 24 hours to use it.
The Foundation added that customers can view the balance of their current postal account by accessing the following link: https://eccp.poste.dz/
Algeria Post warns its customers against falling victim to applications similar to Post Mob
Algeria Post has warned its customers of applications similar to Postal Mob, which are circulated on the Internet as official, stressing that it is not responsible for the occurrence of fraud.
And it came in a statement: The Algeria Post Corporation informs all its valued customers that the only application available on the Play Store is the Postal Mob application, and that all other applications are not owned by the institution. Therefore, it is not responsible for any damage resulting from its use.
According to it: Checking your account balance is from the official website https://eccp.poste.dz Online services, requesting a gold card, recharging the balance and paying bills via: https://baridinet.poste.dz
Algeria Post has published a method that enables its customers to recharge their mobile phone balance through the “Baridy Mob” service, by following the following steps:
1- Open the Postmob application from the mobile phone
2- Click on the “Payment” option.
3- Choose the mobile recharge feature
4- Choose the mobile operator to recharge the balance
5- Click on the source of the process to insert the phone number and the amount to be recharged and continue the process
6- Click on the “Get Confirmation Code” feature to receive the code via an SMS
7- Write the confirmation code received via an SMS, then click on Confirm the operation for the success of the operation.
Algeria Post Corporation has indicated that its customers can request access to the postal check book through a special electronic link.
The Foundation confirmed in a post on its official page that it is possible to request the check book after accessing the link https://eccp.poste.dz and following the following steps:
1-Write the current postal account number
2-Writing the secret code of the current postal account (which can be obtained from the post office)
3- Write the symbol on the image
Algeria Post provided information to its customers about the identification number of the golden card, which is required when carrying out the following postal service operations:
1- Subscribing to the mailmob application services (website).
2- Registering the mailmob (mobile) application.
3- Changing your mobile phone number (website).
4- Online payment (website).
5- Your name and surname are requested when paying online (website).
On the expiry date, you are required to:
6- Subscribing to the mailmob application services (website).
7- Registering the Postal Mob (mobile) application.
8- Changing your mobile phone number (website).
9- When paying online (website).
10- At the level of the automated counters of banks.
11- At the level of the “TPE” electronic payment device.
12- At the post office counter.
The Foundation also indicated that the single-use key “OTP”: a special and unique code that you receive via a short text message, asking you to use it for the purpose of:
1- Proof of identity when applying for the Golden Card.
2- Subscribing to the postal mob application services (website).
3- Registering the Postal Mob (mobile) application.
4- Changing your mobile phone number (website).
5- Online payment (website).
The institution clarified that the CVV1 proof card code is requested during the online payment process and comes on the back of the card.
Personal Identification Code: Four (04) secret numbers (received by the sender of the “PIN Mailer”), which you are required to use to verify your identity.
When does the golden card expire?.. Algeria Post responds
Algeria Post has made it clear to its customers the expiry date of the golden card.
The Foundation indicated, through a publication on its official page, that the use of the golden card is until the last day of the month mentioned on the card.
While the renewal process is done automatically, and you receive it from the post office from which you received it the first time.
The Foundation attached its publication with a website link for those who wish to obtain more information:
https://www.poste.dz
Algeria Post Corporation has established for its customers the service of viewing their postal account from home by following the following steps:
1- Apply to the nearest post office
2- Request your account password
The Foundation has dedicated a website for those wishing to know more information about how to obtain the service:
https://www.poste.dz/services/professional/service-compte
This is how the gold card is requested to be resubmitted
The Algeria Post Corporation has offered its customers the service of requesting to re-send the golden card at the post office level.
The Foundation clarified that the process is done by filling out document CIB755 available at the following link: https://www.poste.dz/customer/imprimes
6 ways to check your account balance
Algeria Post Corporation revealed that its customers can view the balance of their current postal account through 6 methods:
1- My credit service for Mobilis customers
2- The current postal distributor using the gold card
3- The Algerian Post's website is www.eccp.poste.dz
4- Call 1530 and follow the steps of the voice distributor
5- At the post office level
6- Through the mail mob application
Algeria Post has warned its customers that the automatic distributor holds the golden card after 3 consecutive wrong attempts to enter the secret code, and the following steps must be followed to retrieve it:
1- Submitting to the postal institution where the card was kept 2- Submitting an identity card and requesting to unfreeze the “golden” card. This request must include the following data: 3- Name and surname of the card holder 4- Current postal account number and/or card number Cash 5- Reason for Complaint (card reservation after 3 wrong attempts to enter the secret code)
Algeria Post Corporation warned its customers against handing over their golden cards and the secret number, whatever it is, due to the dangers of that, and also provided advice on how to save this number.
In a publication of the Foundation on its pages on social networking sites, it was stated that the golden card is intended exclusively for personal use..Do not give your card to anyone.
Algeria Post also called on its customers to memorize the personal identification code of their gold card.
According to her, the secret code that is delivered with the golden card consists of 04 numbers, and is never forgotten.
Algeria Post Corporation has established 7 steps for its customers to follow up on postal dispatch, delivery, shipment follow-up, and what can be done in the event of a problem in receiving its postal parcels.
1- A registered sender of an item also requests to be notified of receipt of the item by the recipient either by post (send acknowledgment of receipt) or by telegram (b@rkiatic).
2- Registered Mail with Acknowledgment of Receipt or Registered Mail with Acknowledgment of Arrival (LR/AR) is a postal service allowing the sender of an item to obtain proof of correct receipt signed by the recipient or his representative.
3- “Track and trace” service via the aptracking.poste.dz website: This service allows the customer to monitor the reserved transaction of his shipment remotely through the Algerie Poste website, using the bar code number assigned to the shipment (entered in the receipt provided for all registered items for the two systems).
4- Shipping at declared value: Much like a recommendation, this service offers additional guarantees to the sender by guaranteeing a safe and reliable shipment of small goods and valuable correspondence as well as a refund of the declared value in case of loss or damage.
5- Express: Express or “express” items are items for which senders request immediate distribution by private mail upon arrival at the destination office.
6- Withdrawal of correspondence items / address correction: The sender of an item entrusted to the postal service has the right to demand its return, as long as this item has not been delivered to the addressee. He can also change the address.
Any request for withdrawal of correspondence or change of address must be made in writing and signed by the sender who can prove his identity.
7- Items of correspondence sent for payment of costs: The sender can send something and ask the Algerian Post to refund its value at the time of its delivery to the recipient.
Algeria Post has announced to its customers, who have permanently or temporarily changed their place of residence, that they can resend correspondence to their new address by delivering a request to:
1- The postman
2- Apply to the post office
3- Sending a request via mail
The institution indicated in its statement that the customer wishing for more information must enter its official website:
ttps://www.poste.dz/customer
Algeria Post Corporation has announced to its customers the possibility of entering or changing the phone number associated with the golden card by accessing its website and selecting the service.
The institution confirmed in a statement that the customer wishing to change the phone number must perform the following steps:
1- Deposit the card at the automated bank window and enter the secret code.
2- Press the “Mobile Phone Service” button.
3- Select the “Change Mobile Number” service.
4- Enter the mobile phone number (to change the number or to enter the number for the first time).
5- Confirming the transaction details (i.e. card number and mobile phone number).
6- Press the Confirm button to validate the transaction.
The Algeria Post Corporation made an offer for the benefit of merchants and economic operators, enabling them to benefit from the Braidi Bay service.
The institution clarified in a publication that merchants and economic dealers can benefit from the “Baridi Pay” service by applying to the state directorate of Algeria Post, and submitting the joining file consisting of:
1- A copy of the commercial register
2- A copy of the tax identification card
3- A copy of the identification card of the shop owner or agent
4- A crossed postal check
For reference, the “Baridy Pay” service allows customers to pay electronically when purchasing purchases with merchants and economic dealers registered with it, by means of a quick response code.
Algeria Post recorded, during the month of February, a significant increase in the process of recharging mobile phone balance through the Postal Mob application.
The Foundation revealed, in a graphical curve published on its official page, the numbers registered for this operation, which increased by more than 780%.
In the language of numbers, Algeria Post recorded, with the launch of this service last December, 12,960 mobile phone recharges through the application, to reach 135,309 in February.
Algeria Post has offered its customers who have the gold card the service of withdrawing their money without the need to use it from any automatic distributor of their choice across the entire national territory.
In a statement of the institution, it was stated that the service allows them to choose any other person to benefit from this process by handing him over the password according to the following steps:
1- Login to the postal mob account
2- Choose the cardless withdrawal service.
3- Click on the + sign.
4- Choose the source.
5- Determine the amount.
6- Determine the validity period of the withdrawal process.
7- Press Create.
8- All details appear and click on Done.
9- A message appears showing the success of the operation.
10- You will receive a short text message directly to the mobile phone containing the password for the operation
The stages at the level of the automatic distributor:
1- Choose the cardless withdrawal service.
2- Enter the number related to the withdrawal received by the Postal Mob application.
3- Write down the secret code received by the text message.
4- Withdraw the previously specified amount
Algeria Post confirmed that its customers can benefit from the service of receiving notifications via SMS following each postal operation in their current account.
The institution clarified that activating the service allows receiving a short text message via the mobile phone directly when withdrawing or transferring funds to and from the current postal account.
Activating this service requires 6 steps:
1- Enter the postal account number.
2- Enter the secret code.
3- Enter the text of the image and then activate it.
4- Choose the SMS notification service.
5- Write the mobile phone number, and you will receive a 6-digit secret code directly.
6- Write the code and click on the confirmation feature.
Algeria Post Corporation explained that its customers can activate or freeze the golden card through the Postal Mob application.
In a post on its official page, the Foundation confirmed that it is possible to activate or freeze the golden card in emergency cases through the postal mob application.
She indicated the possibility of obtaining more information through her website.
Algeria Post Corporation explained how to transfer money from one postal account to another by using the Postal Mob application.
In an explanatory video published by the Foundation on its official Facebook page, it showed the steps to be followed to transfer money from one account to another in a successful way:
1- Enter the name and password of the postal mob.
2- Click on the “Transfers” option.
3- Choose the transfer feature to another account.
4- Choose the source, the RIP account number of the trustee, and the amount to be transferred.
5- Enter the postal mob password.
Algeria Post Corporation announced, on Monday, new dates for the payment of pensions and grants to retirees and those with rights.
A publication of the Foundation, through its official account, stated that the calendar for the payment of pensions for retirees and those with rights has been determined and distributed over several days based on the postal account number (far right without counting the key).
Algeria Post Corporation revealed, on Thursday, a new feature that allows its customers to pay their purchases by scanning the QR code.
The Foundation stated in a statement, “You can, for the first time in Algeria, pay the dues for your purchases, whatever their nature, by scanning the QR code ?? ????”.
And she confirmed that the process is done “in an easy and safe way, using the electronic payment service available through the postal mob mobile application.”
The Foundation asked its customers to access the following link to obtain more information.
Algeria Post Corporation announced the service of changing the phone number associated with the gold card using the automated distributor, by following the following steps:
1- Deposit the card at the automated bank window and enter the secret code.
2- Press the “Mobile Phone Service” button.
3- Choose the “Change Mobile Number” service.
4- Enter the mobile phone number (to change the number or to enter the number for the first time)
5- Confirmation of the transaction details (i.e. card number and mobile phone number)
6- Press the Confirm button to validate the transaction.
Algeria Post Corporation announced the services that can be benefited from using the Postal Mob application.
The institution added in a statement that the customer can download the application from the Play Store, and benefit from its various services related to the gold card and the current postal account.
1- Cardless withdrawals.
2- Charging the mobile phone balance.
3- Post Bay.
4- Payment via QR code.
5- Transferring money from one postal account to another postal account.
6- Changing the address for sending bills.
7- Renewal of the golden card.
8- Determine the location of the automatic dispensers.
The corporation indicated that the only application available on the Play Store is the Postal Mob application, and that all other applications are not owned by Algeria Post Corporation.
Algeria Post Corporation clarified that the secret code related to postal accounts that the customer receives from its offices becomes effective after 24 hours.
According to an explanatory statement published by the Foundation on its Facebook page, “the secret code related to your current postal account becomes effective 24 hours after receiving it from the post office.”
She indicated that the balance can be viewed by accessing the following link https://eccp.poste.dz
Earlier, the Foundation provided advice to customers in the event that the automatic payment windows for the golden card were withheld.
She posted on her official Facebook page the steps to recover the golden card.
She indicated that the customer is obligated to submit to the postal institution, in which the card was held, carrying an identity card, and requesting that the freeze on the golden card be lifted.
The institution clarified that the application must include the name and surname of the card holder, the current postal account number and the cash card number, the reason for the complaint represented in the reservation of the card after 3 wrong attempts to enter the secret code.
